The ways that organizations do business and the ways that they interact with their clientsare constantly changing. As such, most organizations are confronted with the need toadapt to significant and regular changes in technology, telecommunications, anddemographics. Leading Change is designed to help individuals better understand theimpact of these changes and to provide them with strategies to take control of change.
Among the topics covered:
Among the topics covered:
- Truisms of change
- A process model for change
- Steps of the change process
- Activities of leading change
- The change leadership team
- Employee perspective on change